777ac Privacy Policy

1. Introduction

1.1 777ac is committed to protecting the privacy of all players and visitors who interact with the platform. This Policy sets out, in plain and transparent terms, the personal data we collect, the purposes for which we process it, the third parties with whom we may share it, and the rights you have with respect to your personal data.

1.2 This Policy applies to all users of the 777ac platform, including registered account holders, visitors who browse the website without registering, and individuals who contact 777ac support. It applies to data collected through the 777ac website at https://777ac.io and any mobile-optimised interface associated with the platform.

1.3 This Policy should be read alongside the 777ac Terms and Conditions, which are available at /terms-conditions, and the Responsible Gaming Policy available at /responsible-gaming.

1.4 The 777ac platform is operated in English and is designed for use by players in Bangladesh. All customer communications, account notifications, and data-related correspondence are conducted in English, aligned to Bangladesh Standard Time (BST, UTC+6).

2. Data Controller

2.1 For the purposes of this Policy, 777ac is the data controller — meaning we are the entity that determines the purposes and means of processing your personal data.

2.2 You may contact the 777ac data team for any privacy-related query or request by emailing: [email protected]. Our team operates on Bangladesh Standard Time (BST, UTC+6) and will acknowledge privacy requests within 5 business days.

3. Data We Collect

3.1 777ac collects the following categories of personal data from players and visitors:

A. Registration and Identity Data

• Full legal name as it appears on your National Identity Card (NID) or passport
• Date of birth (used to verify that you meet the 21+ age requirement)
• Mobile phone number registered in your name in Bangladesh
• Username and hashed password for your 777ac account
• Profile photograph or identity document scan, where submitted for KYC verification

B. Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method details — specifically the mobile wallet number or bank account identifier associated with transactions via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported methods
• Account Balance history and bonus fund credits
• Withdrawal destination details provided at the time of each request

C. Gaming and Betting Activity Data

• Game sessions played, including game title, provider, stake amounts, and outcome records
• Sports bets placed, including market, selection, odds, stake, and settlement result
• Bonus offers claimed and wagering requirement progress
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

D. Technical and Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Session start and end timestamps
• Pages visited within the 777ac platform and time spent on each
• Referral source (the page from which you arrived at 777ac, if applicable)

E. Communications Data

• Content of support messages, complaints, or feedback submitted to 777ac
• Records of notifications sent to your account (promotional, transactional, and responsible gaming alerts)
• Records of your communication preferences and any opt-out requests submitted

4. How We Collect Data

4.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet or play a game, contact our support team, or update your account settings.

4.2 Automatically through technology — when you browse or use the 777ac platform, our servers automatically record technical data such as your IP address, device information, and session activity. See Section 8 for details on cookies and tracking technologies.

4.3 From third-party service providers — our KYC verification partners may provide us with identity confirmation results based on documents you submit. Payment processors such as bKash and Nagad may share transaction status information necessary to credit or debit your 777ac account. These providers share only the minimum data necessary to complete the relevant service.

4.4 From publicly available sources — in limited circumstances, 777ac may verify information against publicly available records, such as official electoral roll data or published sanctions lists, for fraud prevention and compliance purposes.

5. How We Use Your Data

5.1 777ac uses the personal data it collects for the following purposes:

Purpose	Categories of Data Used
Creating and managing your 777ac account	Registration and Identity Data
Verifying your age (21+ requirement) and identity (KYC)	Registration and Identity Data
Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported methods	Financial and Transaction Data
Settling bets, crediting winnings, and managing bonus fund wagering	Gaming and Betting Activity Data, Financial Data
Detecting and preventing fraud, money laundering, and multi-accounting	All categories, including Technical Data
Delivering responsible gaming tools and monitoring for problem gambling indicators	Gaming Activity Data, Registration Data
Sending transactional account notifications (deposit confirmations, withdrawal status, account alerts)	Registration Data, Financial Data, Communications Data
Sending promotional communications about bonuses and offers (subject to your preferences)	Registration Data, Communications Data
Improving platform performance, fixing technical issues, and analysing usage patterns	Technical and Device Data, Gaming Activity Data
Responding to support queries and resolving complaints	Communications Data, Registration Data, Transaction Data

5.2 777ac does not use your personal data for automated decision-making that produces significant legal effects, except where automated systems flag potential fraud or responsible gaming concerns — in which case a human review is conducted before any account action is taken.

6. Legal Basis for Processing

6.1 777ac processes your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to fulfil our obligations to you under the 777ac Terms and Conditions — including account management, transaction processing, and game/bet settlement.
• Legitimate interests: Processing is necessary for 777ac's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and interests.
• Legal obligation: Processing is necessary to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements and identity verification mandates.
• Consent: Where we send you optional promotional communications, we rely on your consent. You may withdraw consent for marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing message.

7. Sharing Your Data

7.1 777ac does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

7.1 KYC and Identity Verification Partners

To verify your age and identity as required, 777ac works with third-party KYC service providers. These providers receive only the identity documents and data necessary to complete the verification check and are contractually prohibited from using your data for any independent commercial purpose.

7.2 Payment Processors

To process deposits and withdrawals, 777ac shares the minimum necessary transaction data with Supported Payment Methods including bKash, Nagad, Rocket, Upay, Visa, Mastercard, SureCash, and Dutch-Bangla Bank. These partners process transaction data under their own privacy policies and are independently responsible for their data handling practices.

7.3 Game Providers

When you play a game hosted on the 777ac platform, the relevant Game Provider — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — receives session data including your account identifier, stake amounts, and game outcomes, for the purposes of rendering the game and settling results. Game Providers do not receive your name, mobile number, or payment details.

7.4 Fraud Prevention and Legal Compliance

777ac may share personal data with law enforcement authorities, regulatory bodies, or fraud prevention agencies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a valid legal process.

7.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 777ac's business, personal data held about registered players may be transferred to the acquiring entity, subject to that entity assuming the obligations of this Privacy Policy with respect to your data. Players will be notified of any such transfer in advance.

8. Cookies and Tracking Technologies

8.1 The 777ac platform uses cookies and similar technologies to deliver a functional, secure, and personalised experience. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These enable account login session management, security token validation, and core page rendering. Essential cookies cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your platform experience across sessions.
• Analytical cookies: Collect anonymised data about how players use the platform — such as which pages are visited most frequently and how long sessions last — to help 777ac improve the platform experience over time.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic, multi-account registration attempts, and suspicious login behaviour.

8.2 777ac does not deploy third-party advertising or behavioural targeting cookies on the platform. Your gaming and betting activity is not shared with advertising networks.

8.3 You may control cookie settings through your browser preferences. Please note that disabling essential cookies will affect your ability to log in and use core platform features.

9. Data Retention

9.1 777ac retains personal data for the periods set out below. These periods reflect our operational requirements and applicable legal obligations:

• Active account data (Registration, Identity, Transaction, and Gaming Data): Retained for the full duration of your active account relationship with 777ac.
• Account data following closure: Retained for a minimum of 5 years following account closure, to comply with anti-money laundering record-keeping obligations and to handle any dispute or claim that may arise after closure.
• KYC documents: Retained for 5 years from the date of last account activity or account closure, whichever is later.
• Support and communications records: Retained for 3 years from the date of the relevant communication, unless the communication relates to an ongoing dispute or compliance matter.
• Technical and device data (logs): Retained for 12 months from the date of collection, unless required for longer in connection with a fraud investigation or security incident.
• Marketing preference records: Retained for as long as your account is active, or until you withdraw consent, whichever is earlier. Opt-out records are retained indefinitely to demonstrate compliance.

9.2 Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised or aggregated data that can no longer be linked to any individual is not subject to retention limits and may be retained for statistical analysis purposes.

9.3 You may request early deletion of your personal data by contacting [email protected]. Early deletion requests are subject to our legal retention obligations — data that we are required by law to retain cannot be deleted ahead of the applicable minimum retention period.

10. Your Rights

10.1 As a player whose personal data is processed by 777ac, you have the following rights with respect to that data:

• Right of Access: You may request a copy of the personal data that 777ac holds about you. We will provide this within 30 days of a verified request.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by 777ac be corrected. Where the correction relates to identity data, additional verification may be required.
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations as described in Section 9. Where a legal retention obligation applies, we will inform you of the earliest date on which deletion can occur.
• Right to Restriction: You may request that 777ac restrict the processing of your personal data in certain circumstances — for example, while a rectification request is under review.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. 777ac will assess the objection and discontinue that processing if we cannot demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Data Portability: You may request a copy of the personal data you have provided to 777ac in a structured, commonly used, machine-readable format.

10.2 To exercise any of the rights listed above, please contact 777ac at [email protected], clearly stating the right you wish to exercise and providing sufficient information to verify your identity. 777ac will acknowledge your request within 5 business days and respond in full within 30 calendar days.

10.3 777ac will not charge a fee for handling data rights requests in normal circumstances. Where a request is manifestly unfounded or excessive in its scope, 777ac reserves the right to charge a reasonable administrative fee or decline to act on the request, with written reasons provided to the requesting player.

11. Data Security

11.1 777ac implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between player devices and 777ac servers
• Encrypted storage of sensitive personal data at rest, including identity documents and payment method identifiers
• Role-based access controls that restrict access to personal data to authorised personnel on a need-to-know basis
• Audit logging of access to sensitive data records, reviewed regularly for anomalous activity
• Regular security assessments and penetration testing of platform infrastructure
• Employee data protection training for all staff who handle personal data

11.2 In the event of a data breach that is likely to result in a risk to your rights and interests, 777ac will notify affected players within 72 hours of becoming aware of the breach, providing details of the nature of the breach, the data categories affected, and the steps being taken to address it.

11.3 While 777ac takes data security seriously and implements industry-standard protections, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 777ac accounts and to contact support immediately if they suspect unauthorised account access.

12. Children and Minors

12.1 The 777ac platform is strictly for adults aged 21 and above. 777ac does not knowingly collect personal data from individuals under the age of 21. Registration by any person under 21 is prohibited under the 777ac Terms and Conditions.

12.2 If 777ac becomes aware that personal data has been collected from a player who is under 21 years of age, that data will be deleted immediately, the associated account will be permanently closed, and any balance will be handled in accordance with the Terms and Conditions applicable to underage account closure.

12.3 If you believe that a person under 21 has registered an account on the 777ac platform, please contact us immediately at [email protected]. 777ac takes underage gambling prevention seriously and will act promptly on any credible report.

13. Changes to This Policy

13.1 777ac may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable legal requirements. The date of the most recent revision is displayed at the top of this document.

13.2 Where a change to this Policy is material — meaning it significantly alters how we collect, use, or share your personal data — 777ac will notify registered players via the mobile number or email address associated with their account at least 14 days before the change takes effect.

13.3 Non-material changes, such as corrections to typographical errors or clarifications that do not alter your rights, may be made without prior notice and take effect immediately upon publication. Players are encouraged to review this Policy periodically.

13.4 Continued use of the 777ac platform following the effective date of any Policy update constitutes your acknowledgement of the updated Policy. If you do not agree to the updated Policy, you should cease using the platform and contact support to request account closure.

14. Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777ac handles your personal data, please contact us using the details below:

Email: [email protected]
Operating hours: Bangladesh Standard Time (BST, UTC+6)
Response time: Acknowledgement within 5 business days; full response within 30 calendar days for formal data rights requests.

14.2 All privacy-related communications must be submitted in English. Requests submitted in other languages may be returned pending re-submission in English to ensure accurate handling.

14.3 This Policy is governed by and construed in accordance with the principles of data protection applicable to the operation of the 777ac platform. In the event of any conflict between a translated version of this Policy and the English-language version, the English-language version shall prevail.